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Frequently Asked Questions

 

What is your shipping Policy?

We ship prints, including framed prints, stretched canvas prints, to any where in the world. from our print store. Shipping and tax are in addition to the prices shown below. See the chart for pricing. These prices do not include Original Art. 

FOR PRINTS Shipping times range from 1-7 business days. You will receive a tracking number as soon as your order has been shipped.

SHIPPING PRICES for prints are calculated based on your cart total as follows:

Cart Totals

Standard Shipping

2-Day Shipping

Overnight Shipping

International Shipping

$0 - $49.99

$9.49

$14.99

$19.99

$11.89

$50 - $149.99

$16.99

$24.99

$34.99

$21.247

$150 - $199.99

$19.99

$29.99

$39.99

$24.99

$200.00 - $249.99

$26.99

$39.99

$54.99

$33.74

$250 - $499.99

$29.99

$44.99

$59.99

$37.49

$500 - $999.99

$49.99

$74.99

$99.99

$62.49

$1000 +

$99.99

$149.99

$199.99

$124.99

FOR ORIGINALS : Shipping times range from 3-9 business days. Tracking information will be emailed to you as soon as available. Shipping for these items will be based on weight, size and zip code. The chart below is an approximate cost. Taxes are also in addition to the Original art and shipping costs. We will let you know exactly what your shipping fees will be which depends upon weight, zip code, and size. If I am out of the country or traveling, these times may vary. Should that be the case, I will let you know when you will recieve your Original Art. Please note: 

ORIGINAL ART CAN ONLY BE SHIPPED WITHIN THE UNITED STATES. 

Shipping WeightShipping Cost
5 lbs$100
10 lbs$150
15 lbs$200

( Please note these are only examples and not actual shipping prices according to weight)


 
1

What is your Policy on Returns/Exchanges/Refunds?

Our policy here at Connie Rodriguez Fine Art  is that we want to ensure you’re completely satisfied with your purchase. If for any reason you’re not satisfied with your purchase, please contact us here connierodriguezart@gmail.com and include your order number and a brief description of why you are unhappy with your order. Someone from our office will contact you to see how we can help.

There’s a 15% restocking fee that is applied for any order canceled or exchanged from our print store.

For Originals: If you are not completely happy with your piece, I will be happy to refund your cost of the art piece within 30 days of receiving your art. Please Note: You are responsible for the fees to ship it back in the condition you received it. This means you will need to have it professionally packaged so it may be sold to another collector. 


How can I keep up with your new work?

We would love for you to be the first to know about any new work! An easy way to stay in the loop is by signing up for our newsletter [insert link to newsletter sign up] or add your email to our newsletter at the top of this page. Your email is never shared and is completely secure. Newsletters come out bi-monthly!

You can also follow us on our social media pages as we are constantly posting about new work!

Instagram: Follow Connie Rodriguez Art on Instagram

Facebook: Follow Connie Rodriguez Art and Like on Facebook


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It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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